deluna 4d Platform Privacy Notice

This page describes what we collect when you use deluna 4d and how we keep that data protected. We collect your email, phone number, identity document, and payment method details during account setup. We also record your betting history, balance transactions, login times, and the device you use to access deluna 4d. All of this data is stored securely and used only to operate our platform and comply with local regulations.

We do not sell your personal information to third parties. We may share limited data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) so they can process your deposit and withdrawal requests. We may also share data with law enforcement if required by local law. Your data may be stored on servers located outside your jurisdiction; when this occurs, we apply equivalent security measures.

Our privacy practices are described in detail below. If you have questions about how we handle your data on deluna 4d, contact our support team. Your data rights are set out in our Terms and Conditions

What data we collect on deluna 4d

We collect several categories of data when you use deluna 4d. During account creation, we collect your email address, phone number, date of birth, and full name. During KYC verification, we collect a copy of your government-issued ID and a confirmation of your residential address. We store these documents securely and use them only to verify your identity.

When you deposit on deluna 4d, we collect your payment method details — your bank account number or e-wallet ID. We do not store your full payment credentials (e.g., we do not store your bank password or DANA PIN). Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) handle the actual transaction; we receive only a confirmation that your deposit cleared.

We record your activity on deluna 4d automatically. This includes your betting history, account balance changes, login times, IP address, and the device and browser you use. We collect this data to detect fraud, respond to support requests, and comply with local gaming regulations.

Identity data

Email, phone, name, date of birth, government ID, address. Required for account setup and KYC verification.

Payment data

Bank account or e-wallet ID. We do not store your full payment credentials. Payment processors handle the transaction.

Activity data

Betting history, balance changes, login times, IP address, device type. Recorded automatically for fraud detection and compliance.

Cookie data

Session ID, language preference, browser history on deluna 4d. Used to remember you between visits.

How we use your data on deluna 4d

We use your data on deluna 4d for five main purposes. First, we use it to operate your account — to verify your identity, process your deposits and withdrawals, and settle your bets. Second, we use it for fraud prevention and security — we flag unusual activity and prevent account takeovers. Third, we use it to comply with local gaming regulations — we maintain records of all bets and deposits as required by law.

Fourth, we use your data to communicate with you. We may send you a receipt after a deposit, a notification when your withdrawal is processed, or an alert if we detect suspicious login activity. We do not send marketing emails or push notifications unless you opt in. Fifth, we may use your data for internal analytics — we analyze aggregate (non-personal) patterns to improve our platform and understand which games and markets are popular.

Third-party processors and data sharing on deluna 4d

We share your data with third parties only when necessary to operate deluna 4d or comply with the law. Our main third-party partners are payment processors. When you deposit via e-wallet, mobile banking, local payment, online payment, or a bank transfer (e-wallet, mobile banking, local payment, online payment), we share your name, account number, and transaction amount with the processor so they can complete your deposit. Payment processors are bound by their own privacy policies; we recommend reviewing their terms before using their service.

We may also share your data with law enforcement or regulatory authorities if required by local law. For example, if we receive a court order or a request from a gaming regulator, we may disclose your betting history or account details. We do not voluntarily share data with government agencies outside of legal requirements.

Our deluna 4d servers may sit in jurisdictions outside your home country. When we store your data on international servers, we apply security measures equivalent to those required by Indonesian law. Your data is encrypted in transit and at rest. We do not transfer your data to countries with weaker data protection laws.

Your data rights on deluna 4d

You have the right to access, correct, and delete your personal data on deluna 4d. You can view your account details by logging in to your account. To correct information (e.g., your phone number or address), contact our support team and provide the new details. We will verify your request and update your account within a few business days.

To request deletion of your data, submit a data deletion request to our support team. We will delete your account and associated personal data, except for records we are required to keep by law (betting history and deposits, for compliance purposes, may be retained for a set period). Deletion is permanent — we cannot recover your account or balance once it is deleted.

You also have the right to object to the processing of your data. If you believe we are using your data inappropriately, contact our support team with details. We will review your objection and respond within our standard window. If you are in Jakarta, Surabaya, Bandung, or Medan, your rights under local data protection law apply.

Cookies and tracking on deluna 4d

We use cookies on deluna 4d to remember you between visits and to keep you logged in. A cookie is a small text file stored on your device. When you revisit deluna 4d, we read this cookie and load your account without requiring you to log in again. We also use cookies to track your preferences — your language selection, for example — so we can customize your experience.

We use a limited form of tracking for fraud prevention. If your login pattern changes suddenly (e.g., a login from a new city or device), we flag it and may ask you to verify your identity. This tracking protects your account but does not build a detailed profile of your behavior.

You can disable cookies in your browser settings, but doing so may prevent deluna 4d from functioning correctly. You will be logged out and required to log in manually each time. We recommend enabling cookies for a better experience.

How long we keep your data on deluna 4d

We keep your personal data (email, phone, name, ID) for as long as your deluna 4d account is active. If you close your account and request data deletion, we delete this data within a set period, except for records we are required to retain by law.

We retain your betting history and transaction records for at least five years after they occur, as required by local gaming regulations. This allows regulators to audit our records and helps us respond to disputes about specific bets or withdrawals. We do not delete this data upon account closure — it is kept for compliance purposes.

We retain cookies for up to one year. Session cookies (used to keep you logged in during a single session) expire when you close your browser. Persistent cookies (used to remember you on future visits) expire after one year of inactivity.

Our security practices for deluna 4d data

We protect your data on deluna 4d using industry-standard encryption and security practices. All data transmission between your device and our servers uses TLS encryption (HTTPS). Your password is hashed — we do not store it in plain text. Your payment credentials are handled by payment processors, not by deluna 4d. Your identity documents are stored on secure servers with restricted access.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our support team has limited access to your data — they can view your account information to resolve support tickets, but they cannot view your password or change your balance without your permission.

Despite our security measures, no system is risk-free. If you believe your deluna 4d account has been compromised, change your password immediately and contact our support team. We recommend enabling two-factor authentication (2FA) for added security.

Contact us about privacy on deluna 4d

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, contact our deluna 4d support team. Provide your account email, the nature of your request, and any relevant details. Our support team will respond within our standard window.

This privacy notice describes our practices as of the current date. We may update this notice if our practices change. We will notify you of material changes via email or by posting an updated notice on deluna 4d. Your continued use of our platform after a change constitutes acceptance of the updated privacy notice. Our services are available only where local law permits; users are responsible for verifying compliance with their own jurisdiction.